VesselParty Fee Policy

Version 1.0 – Effective January 2026

Note: The following is an explanation of all current fees imposed, or, in the case of a late fee, may be imposed by VesselParty in connection with a transaction via its Services. Failure to charge any of the below fees does not constitute a waiver of the right to impose a fee at any point in time. All fees included in this policy are subject to change.

1. VESSEL EXPERIENCE FEES

The amount a Provider will identify in a Listing as the experience price associated with the Vessel Experience.

2. SERVICE FEES

A service fee is charged on each booking in order to facilitate the transaction. The service fee is applied to the price identified in the Listing before any coupons or credits are applied to the final bill and is non-refundable. This fee helps VesselParty provide a safer and more secure booking experience, as well as dedicated customer support throughout your maritime experience.

3. PROVIDER PAYOUT

Providers receive 85% of the experience list price. VesselParty retains a 15% platform commission fee on each booking. This commission is calculated on the base experience price (before service fees) and is processed through Stripe Connect.

4. PROCESSING FEES

VesselParty uses Stripe as our payment processing partner. Stripe charges standard processing fees on all transactions, including additional payments processed on behalf of the provider or user (such as damage/security deposit payments, or other miscellaneous charges). These Stripe processing fees are standard industry rates and are automatically applied to all transactions. For detailed information about Stripe's fee structure, please refer to Stripe's pricing page.

5. ADMINISTRATIVE FEES

VesselParty reserves the right to charge an additional $30 administrative fee for various issues such as chargebacks, disputes, or late fees. This is determined on a case-by-case basis.

6. LATE FEE

If a User arrives late to the start of the scheduled experience, they may be charged a late fee. This late fee is calculated by combining a one-time administrative fee of $30.00 plus the prorated hourly experience rate (based on the hourly rate for the vessel experience) plus applicable insurance charges. Note: Since experiences are managed by the Provider or designated captain, Users are not responsible for vessel operation or fuel costs. Users do not return vessels; the experience ends when the captain returns to the starting point at the scheduled end time.

7. PROVIDER NO-SHOW / VESSEL IN UNACCEPTABLE CONDITION FEE

If the Provider does not show up to meet the User and make the Vessel available for the User at the agreed upon experience start time, or if the Vessel is in an unacceptable condition (including safety issues, cleanliness problems, structural or mechanical damage, or failure to meet minimum quality standards), VesselParty will treat this as a Provider cancellation and can charge the Provider up to $100 per no-show.

8. USER NO-SHOW FEE

If the User is a no-show within one hour of the agreed start time, the Provider has the ability to cancel the booking. VesselParty will treat this as a User cancellation. The full cancellation policy can be found here.

9. FUEL AND OPERATIONAL COSTS

All fuel and operational costs are included in the experience price. Since vessel experiences are managed by the Provider or designated captain, Users are not responsible for fuel costs or vessel operation. The experience price covers all operational expenses including fuel, captain services, and vessel management.

10. SECURITY DEPOSITS

A minimum of $500 will be held for each booking as a security deposit. Providers reserve the right to charge higher deposits, which will be held on the User's credit card to cover any incidental damage or lost items. The credit card hold will be released 72 hours after the experience period ends if no dispute or claim has been filed. In the case a claim is filed by the Provider, the security deposit will be captured and held until the claim is resolved. If VesselParty is unable to capture a security deposit before the booking, the booking can be canceled.

For any claim event, the User's security deposit will be captured to pay the insurance deductible, damages, and fees. Any portions of the security deposit that are unused will be refunded back to the User at the resolution of the claims process.

*Commercial service fees and commissions are subject to change at any time.

11. CHARGEBACK FEES

VesselParty reserves the right to charge a $15 chargeback fee to both the User and Provider depending on the type of chargeback. Additionally, Providers are 100% responsible for any amount disputed or charged back. When a chargeback occurs VesselParty will stop payout on a booking until the chargeback is resolved. In the situation that a Provider has already received a payout related to a chargeback, VesselParty will charge the Provider's bank account for the chargeback amount and hold that amount in escrow until the chargeback is adjudicated. If the chargeback is won, VesselParty will return the amount back to the Provider, less a $15 administrative fee. If the chargeback is lost, the money will not be returned and used to issue a refund. In this case, both VesselParty and the Provider lose which makes being diligent on checking for fraudulent Users even more important.